Frequently Asked Questions

We offer free standard shipping on all orders over ₹1,499. Orders are typically processed within 1-2 business days and standard delivery takes 3-7 business days depending on your location in India.

Currently, we only ship within India. We are working hard to expand our logistics network to offer international shipping soon.

We offer a hassle-free 7-day return and exchange policy from the date of delivery. The items must be unused, unwashed, and have original tags attached. Please visit our Returns page to initiate a return.

Once your order is shipped, you will receive an email and SMS with the tracking link and courier details. You can also track your order by logging into your account and visiting the 'Orders' section.

We accept all major Credit/Debit Cards, UPI, Net Banking, and popular wallets through our secure payment gateway (Razorpay). We also offer Cash on Delivery (COD) for eligible pin codes.

Yes, our brand is deeply rooted in Kashmir. While we leverage modern manufacturing for our streetwear like T-shirts and hoodies, our designs, quality control, and core brand ethos are authentically driven by our heritage.

We provide a detailed size chart on every product page. We recommend comparing these measurements with a similar item of clothing you already own that fits you well.